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Frequently Asked Questions

Find answers to common questions about our services, processes, and how we can help your business grow.

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A technical operations partner. We build, deploy, and maintain custom software, cloud infrastructure, and operational platforms. One team handles everything. You own the infrastructure.

Technical operations partnerships, platform builds, cloud infrastructure (AWS + Terraform), and security and compliance auditing. Every service is powered by an internal product we built and use ourselves.

Ruby on Rails, TypeScript, Python, Go, Terraform, and AWS. Plus React, Next.js, Vue, Nuxt, NestJS, Express, Docker, and Kubernetes. The problem drives the stack. We pick the tool that gets you to the outcome, not the one that is trending.

Depends on the scope. Every feature is pointed using our public Fibonacci scale (1 through 21). Small fixes ship in hours. Platform builds run four to eight weeks. We deliver in milestone cycles of 7 to 14 days so you see working software early and often.

Code reviews on every merge. Automated testing. Infrastructure as code so every environment is reproducible. Security scanning built into the pipeline. We do not hand you a build and disappear.

Yes. The engagement does not end when the code ships. We maintain, monitor, and improve the systems we build. The same engineers who built it are the ones who fix it when something breaks.

Book a discovery call. We will ask about your business, your current stack, and what outcome you are trying to achieve. If we are the right fit, we scope the work and show you exactly what it costs. We respond within 24 hours.

Email info@majorlinkx.io or use the contact form on this site. We respond within 24 hours.

Credit cards, bank transfers, and PayPal. For larger projects, we structure payments around milestones so you pay as you see progress.

If your business runs on five to eight disconnected SaaS tools and your team spends hours on manual data entry between them, yes. If Shopify or Squarespace does what you need, save your money. We will tell you either way.

Yes. REST, GraphQL, webhooks, third-party integrations. If your systems need to talk to each other, that is what we do.

We build platforms, not brochure sites. If you need a marketing website, use Webflow or Squarespace. If you need an operational system your business runs on, talk to us.

Security audits, penetration testing, and compliance consulting for SOC 2, HIPAA, and PCI DSS. Powered by Sentinel, our compliance scanning product. Every finding comes with a risk level and a costed remediation plan.

Through MajorLinkx AI. We build production AI systems, not demos. Implementation, data analytics, and Citadel for self-hosted AI usage visibility. If AI does not solve your problem, we will tell you.

AWS architecture, Terraform for infrastructure as code, CI/CD pipelines, container orchestration, monitoring, and disaster recovery. Everything deploys on your AWS account. You own it.

Yes. React Native for cross-platform, native when performance demands it. Same approach: we scope it, build it, deploy it, and maintain it.

Through MajorLinkx AI. Dashboards, predictive analytics, and data pipelines built from your actual operational data. Not vanity metrics.

Custom e-commerce with payment processing, inventory management, and whatever your business actually needs. If Shopify works for you, use Shopify. We build what off-the-shelf cannot do.

Full-stack engineers with production expertise in Rails, TypeScript, Python, Go, and cloud infrastructure. No juniors learning on your project. The people scoping the work are the same people building it.

Yes. Startups to established businesses. The engagement model is the same: define the outcome, scope the work, deliver in milestones, own the result.

CI/CD pipelines, container orchestration, infrastructure automation, and monitoring. All codified in Terraform. All on your account.

We become your technology department. One team that builds, deploys, secures, and maintains your entire stack. One accountable party. Not a vendor you manage, a partner who manages it for you.

A 2 to 3 day deep dive into how your business actually operates. We document your workflows, catalog your current software tools and their costs, identify bottlenecks, and deliver a prioritized roadmap showing what to automate, what to integrate, and how much time and money each improvement will save. It costs $3,000 to $5,000, and if you move forward with an implementation project, 100% of the audit fee is credited toward your project.

Because we're not a website agency. We build operational platforms that replace 5 to 8 disconnected SaaS subscriptions with one integrated system. Our clients typically save $9,000 to $18,000/year in software costs while eliminating 10 to 20 hours/week of manual admin work. The platform pays for itself within the first year.

AI is an incredible tool, and we use it every day to deliver faster and better results. But AI can write code; it can't understand your business. The hard part isn't generating a scheduling form or an invoice template. It's understanding how your team actually works, connecting all the pieces together, and being there to fix it when something goes wrong. That's what you're paying for: the understanding and the accountability, not the code.

We start every engagement by defining what success looks like in real, measurable terms: hours saved, costs reduced, clients served. We don't build features for the sake of features. If it doesn't move a number that matters to your business, we don't build it.

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